Our Solutions — Systems Integration & Technology Services

Service Solutions

We build and integrate technology systems with business processes across the enterprise, while providing expert advisory services to our clients.

• Integration of Multi Vendor Software Systems

  We are regularly entrusted to integrate software applications & tools into the business operations of our clients. Activities may include vendor selection, project management, business & requirements analysis, process mapping, interface specification, data integration, hardware & database install, application configuration, testing & support.

• Application Development

  DANU develops software applications on behalf of clients, both vendors and service providers, ranging from major road-mapped enterprise products to once-off custom solutions. Typical architectures include data integration layers, core processing engines and advanced GUIs, Typical platforms/tools include C++/C, XML, J2EE, Unix/Windows, SOA, Web Services, RDBMS, standard networking protocols etc.

• Technology Strategy

  We draw upon our investment in research & innovation to provide analysis and advisory support to our clients in areas such as technology trends & maturity, architecture specifications, new product introduction & associated business case development

• Business Consulting

  In union with our technology advice, we provide business consulting to vendors, service providers and investors in subject areas such as business models (e.g. software licensing, SaaS), new market entry, business case analysis, due diligence studies and more.

• Operations Consulting

  The only useful strategy is one that is implemented. DANU has a large pool of expert resources for practical operational execution, ranging from program managers and interim functional managers through to subject matter expert engineers and technical support staff. Our resource partners in contract recruitment and off-shore resource provision provide us with additional scaling flexibility in this regard.

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Domain Expertise.

Our industry agnostic specialisations are in Business Service Management and Business Intelligence. 

Our Telecommunications specific Domain Expertise is focused on Business Operation & Network Support Systems for Advanced Broadband & Next Generation Networks:

• Business Service Management / ITSM / ITIL 

• Network & Performance Management

• Service Assurance, Customer Experience Management, Policy Management

• Revenue Management, Charging, Prepay, Billing, Mediation

• Service Provisioning

• Business Intelligence

• CRM

DANU Model Of Engagement.

Although often similar, every DANU client is unique. Our model of engagement can be typically represented as follows: